Customer feedbackBut don't take our word for it! Here's the feedback that we collect from our customers on a regular basis. In order to make their feedback as honest as possible, we don't ask customers if we can publish their name with their feedback. The following feedback is given as a percentage of responses. Apr-Jun 2007
| Responding to your enquiries |
Very fast |
Fast |
Average |
Slow |
|
29 |
71 |
0 |
0 |
Value for money |
Excellent |
Good |
Average |
Poor |
|
43 |
57 |
0 |
0 |
Knowledgeable and helpful |
Very |
Above average |
Average |
Below Average |
|
43 |
57 |
0 |
0 |
Quality of produce |
Very high |
Good |
Satisfactory |
Poor |
|
50 |
33 |
17 |
0 |
Expectations regarding turnaround |
Exceeds |
Meets |
Sometimes falls short |
|
|
29 |
71 |
0 |
|
Expectations regarding customer service |
Exceeds |
Meets |
Sometimes falls short |
|
|
43 |
57 |
0 |
|
Expectations in general |
Exceeds |
Meets |
Sometimes falls short |
|
|
43 |
57 |
0 |
|