Operational and accessibility standards
Pia is a member of several professional organisations and has a number of accreditations, which help us to maintain and improve industry standards..
ISO 9001
We are ISO 9001 certified through a UKAS-accredited body—demonstrating our commitment to quality, consistency, and continuous improvement. This internationally recognised standard ensures our accessible print services are delivered through well-documented, customer-focused processes. UKAS accreditation adds an extra layer of trust, confirming that our certification meets the highest standards recognised by the UK government and industry.
ISO 27001
We are certified to ISO 27001 through a UKAS-accredited body, demonstrating our commitment to safeguarding information and maintaining the highest standards of data security. ISO 27001 is the international standard for information security management systems (ISMS), ensuring that our processes protect sensitive data – whether it’s handling client files, production workflows, or end-user information. This certification gives our clients confidence that their data is handled securely, responsibly, and in line with internationally recognised best practices.
Cyber Essentials Plus
We also hold Cyber Essentials Plus certification – a UK Government-backed standard for cyber security. This certification involves a hands-on technical audit of our systems, verifying that we have robust protections in place against common cyber threats. For our customers, this means added peace of mind: your data is handled securely, and our systems are regularly tested to ensure they meet the highest standards of cyber resilience
UK Association for Accessible Formats (UKAAF)
UKAAF is the association working to improve the quality and availability of accessible formats in the UK. It aims to enable businesses and organisations to deliver a quality service to meet the needs of people with print impairments. Pia has contributed a significant amount of expertise and resources to helping UKAAF set the standards for accessible formats in the UK and is proud to be meeting and exceeding those standards.
British Printing Industries Federation (BPIF)
As a member of the British Printing Industries Federation (BPIF), Pia benefits from being part of the UK’s leading trade association for print and graphic communication. This affiliation keeps us connected to industry best practices and innovation, helping us deliver professional, reliable services to our customers.
Disability Confident Employer
As a Disability Confident Employer under the UK Government’s Disability Confident scheme, we are committed to recruiting, retaining, and providing professional development to people with disabilities.
In a broader sense, this means we promise to challenge attitudes toward disability, increase understanding, and remove barriers to ensure that disabled people and those with long-term health conditions can thrive in our organisation.
