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Meet the Team



Alison RobertsAlison Roberts - Director

I arrived at Pia in 2001 as part of the commercial team and quickly learnt more than I ever wanted to know about maintaining embossers.  I subsequently tried my hand at just about everything that goes on at Pia and enjoyed the diversity.  These days I spend most of my time at my desk doing quotes, managing customer service and enjoying lively discussions with the rest of the Senior Management Team.  Outside work I’m dangerous with a tennis racket and love life at sea!

Audrey CloseAudrey Close - Braille Transcriber

I obtained my Braille qualification in November 1997 and worked supporting blind and visually impaired pupils within mainstream schools.  I am skilled in producing tactile diagrams as well as originating materials for production in braille and large print. I have been working at Pia since 2003, as a braille and large print originator and proof reader.

Debra BuddDebra Budd - Finance Manager

I joined Pia in 1996 and am always the most popular person in the building on payday!  I deal with all aspects of Pia’s finances as well as producing quotations and managing customer liaison.  Away from Pia I like spending time with family and friends and especially enjoy foreign holidays to sunny destinations.


Jill FryerJill Fryer - Transcriber

I have several years experience working and teaching in the disability field, which is underpinned by qualifications in learning disabilities, braille and BSL. I have been at Pia since 2001 and my current role involves me originating documents in braille and large print. In addition I design and maintain bespoke information systems, both in-house and for customers.

Lauren EvansLauren Evans - Producer

Joined the team in 2007 and has firmly established herself as the superhero of wire-binding!  She spends the majority of the working day in the production room wearing extremely attractive ear protectors and the rest of her day producing and despatching everything in a jiffy!

Lauren MorseLauren Morse - Operations Manager

I started working for Pia in January 2005 as Production Assistant. Over the years I have gained knowledge and experience of accessible formats and am now part of the UKAAF Braille Technology and Production Group, discussing issues within the industry. After a few years my role expanded as I took on more and more responsibility and I became Operations Co-ordinator and then Operations Manager shortly after. During my spare time I attend university to study towards a Business Studies degree so when not in work or university I very much enjoy spending time at home relaxing with my husband. 

Matthew NevesMatthew Neves - Transcriber/Producer

I arrived in 2009 to provide extra capacity during a busy period and never left! I was originally taken on as a Trainee Braille Originator but it was soon discovered that I had other useful skills. I can usually be found with my head stuck in an embosser saying “well thaaats yer problem!” or sat at my desk sorting some technical issue that I’ve been volunteered to do (thanks Sharon!). My time is also spent on production or in the main office originating. My role at Pia is extremely diverse, which suits me perfectly as I enjoy doing different things, and never shy away from a challenge! 

Peter BaileyPeter Bailey - Transcriber/Producer

I have worked full-time for Pia since 2003. During my time at Pia I have performed a number of roles including Helpline Manager and Deputy Manager for a prestigious government contract.  I have wide and varied production skills and originate large print, being very adept with MS Word.  I’m also a highly skilled proof reader. In my spare time I read a lot and listen to the radio, eschewing what's known as the 'idiot box'.  I also enjoy eating and drinking.

Sarah PuddleSarah Puddle - Sales & Marketing Coordinator

I started at Pia in 2001 and have enjoyed a great deal of variety in the various roles I have performed.  At the moment I work part-time as a transcriber and producer, but I'm also responsible for the Newsletter and updating the website as well as coordinating the work of the UK Association for Accessible Formats.  Away from work I enjoy glorious adventures, even if many of them are only in the imaginations of my children!

Sharon WilliamsSharon Williams - Managing Director

Arrived in Pia as general dogsbody in 1999, and now that I'm MD, nothing's changed! Got to being where I am by interfering, asking questions, wanting improvements and generally getting on everyone's nerves. Spend my days marketing, being strategic, getting creative and learning! My colleagues often wonder what I do all day, so hopefully they'll read this and find out… 

Steven DixSteven Dix - Producer

I started working for Pia in June 2014 as part of a Work Experience Program, then moved to a permanent position in October 2014.  I have been given the Nickname 'Heart-Stopper' because of my love for fast food and not my exceptional good looks. 





Lauren MorseLauren Morse - Operations Manager

I started working for Pia in January 2005 as Production Assistant. Over the years I have gained knowledge and experience of accessible formats and am now part of the UKAAF Braille Technology and Production Group, discussing issues within the industry. After a few years my role expanded as I took on more and more responsibility and I became Operations Co-ordinator and then Operations Manager shortly after. During my spare time I attend university to study towards a Business Studies degree so when not in work or university I very much enjoy spending time at home relaxing with my husband. 
Braille Printing

Braille Printing

Over 20 years experience in braille transcription services and high quality, professionally presented braille printing.

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Braille Printing

Large Print

Large Print

Large print documents professionally reformatted ensuring your large print collateral presents a consistent and professional brand image.

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Large Print

Audio Transcripts

Audio Transcripts

We transcribe your documents to multiple audio formats to allow you to communicate to customers who have difficulty accessing print.

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Audio Transcripts

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