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There are many accessible formats which can be produced, including braille, large print, Easy Read, audio files (audiotape, digital audio files, for example MP3 format, CD), DAISY and accessible electronic formats.
Many people who create documents using word processor software have long been aware of the benefits of using styles to format their documents.
If your organisation isn't currently providing accessible formats of your print communications, here's some advice on how you can approach the new service with confidence and with your individual customers in mind.
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